Overplay
Refund Policy
Last updated 16 October 2026
14-day first-payment refunds
You may request a full refund of your first Overplay Pro or Max subscription payment within 14 days of that payment. Email a.svitelskyi@gmail.com from your account email address and include your Paddle receipt or transaction reference. Do not send card numbers or security codes.
We will arrange eligible refunds through Paddle. Refunds are returned through the original payment method where supported. The time until funds appear depends on Paddle and your payment provider. An approved refund may end access to paid features.
Renewals and cancellation
The 14-day first-payment offer applies to the initial subscription payment, monthly or yearly. For a yearly plan, that is the first yearly payment; later yearly renewals are not covered. Contact support about renewal billing errors or other refund requests. You can cancel future renewals at any time through the billing portal or your Paddle receipt. Cancellation normally takes effect at the end of the current paid period and does not itself request a refund.
Your rights
This policy does not limit refund or withdrawal rights that apply under law. Paddle's Buyer Terms also apply to purchases. You can contact Paddle payment support about a charge or receipt.